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Pemamek Maintenance / Service Agreement

PEMA Service

Lifecycle service for PEMA solutions with Standard, Premium and Total care plans covering maintenance, spare parts, remote support and training.

Description

PEMA Service supports customers from investment and manufacturing strategy through lifecycle management after delivery, including remote support, training, installation supervision, maintenance and helpdesk.

Service plans

  • Standard: scheduled maintenance, repair and spare part services, maintenance history report
  • Premium: adds standard spare parts dispatched within 24h, software management, constant remote connection and helpdesk support
  • Total care: adds remote access on demand, process consultation and training, machine data monitoring and early fault detection

Applications

Owners of PEMA welding automation, including shipyards and offshore fabricators.

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