Globetech Maintenance / Service Agreement
Smart Maintenance
Proactive fleet IT maintenance with automated patching, monitoring, secure remote control, asset inventory, software deployment and 24/7/365 support.
Description
Smart Maintenance moves fleet IT from reactive to proactive, with an agent on every onboard computer and server.
Key features
- Automated patch management with a local update repository on each vessel to save bandwidth
- Tailored monitoring, alerts and self-repair
- Secure remote control with role-based permissions, two-factor authentication, AES-256 and session video logging
- Scheduled network scans and hardware/software inventory per vessel
- Fleet-wide software deployment and a whitelisted crew app store
- Basic and Advanced levels
- 24/7/365 support with technicians ready to travel
Applications
Ongoing IT maintenance of onboard computers and servers across a fleet.
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