Panama Canal Authority Remote / Digital Service
Customer Services Management System (CSMS)
Online system for Canal customers to obtain transit quotations, customer codes, oil spill prevention plan reviews and maritime guarantee assignments.
Description
The Customer Services Management System (CSMS) gives Panama Canal customers electronic means to handle key processes with Canal personnel.
Key features
- Transit quotations
- Customer code requests
- Requests for revision of oil spill prevention plans
- Assignment of maritime guarantees for transiting vessels
- User manuals, instruction guides, e-learning and a customer registration and cost table
Applications
- Shipping agents, banks and customers preparing vessel transits
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