Marlink Maintenance / Service Agreement
Managed Services and 24/7 Support
Proactive monitoring, maintenance and optimisation of customer networks with 24/7 multilingual support and field engineers in 135+ countries.
Description
Marlink provides proactive monitoring, maintenance and optimisation of customers' entire networks, with round-the-clock multilingual support, dedicated service managers and certified field engineers in 135+ countries. SOC, NOC and customer support operate 24/7.
Key features
- Proactive network monitoring, maintenance and optimisation
- 24/7 multilingual customer support and dedicated service managers
- Certified field engineers in 135+ countries
- Eik Teleport in Norway converted in 2025 into a Managed Services Support Centre
- Customer lab that simulates onboard conditions such as loss of connectivity, cyber-attack and spoofing of navigation services
Applications
Ongoing operation of vessel and remote-site connectivity and digital systems.
Specifications
| Field engineers | 135+ countries |
|---|
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