Global Maritime Directory

The maritime industry, company by company

Biehl & Co. Other service

ProactivePort Service™

Biehl's framework for managing vessel calls, combining local port teams with the ProactivePort Technology™ data and communication platform.

Description

ProactivePort Service™ is Biehl's framework for managing vessel calls at US Gulf and East Coast ports. Experienced local port teams deliver it by communicating before customers need to ask, applying terminal-specific knowledge, offering customized service models and acting early on issues.

The service runs on ProactivePort Technology™, Biehl's integrated communication and data platform.

Key features

  • Unifies communication on a single platform
  • Connects customers directly to critical vessel-call information
  • Delivers commodity insights through a dedicated customer portal
  • Protects operations through disciplined processes and cybersecurity
  • Local port teams with terminal-specific knowledge

Applications

  • Port calls by tankers, dry bulk, break bulk and RoRo vessels

More from Biehl & Co.

All services of Biehl & Co. →