Wallem Remote / Digital Service
Vessel IT Services (VITS)
IT support and cyber security for vessel business networks and IoT systems: service desk, remote and onboard support, vulnerability management and backup.
Description
Wallem's Vessel IT Service (VITS) supports clients' vessel business networks and Internet of Things (IoT) systems, addressing cyber vulnerabilities, operational efficiency and regulatory compliance. Case studies cite recovery of a client's critical infrastructure on the same day as the July 19, 2024 CrowdStrike incident.
Services
- Servicedesk support: 24x7 Level 1 support with escalation
- Remote vessel infra support: remote resolution of IT issues
- Vulnerability management: annual scanning of shipboard computers with remote patching and security hardening
- Advanced endpoint protection: signature-less protection using machine learning and behavioural analysis against zero-day attacks
- Enhanced backup service: network-based backup vault with antivirus, remote monitoring and restoration
- Onboard vessel IT support: infrastructure setup and upgrades, health checks and troubleshooting
Specifications
| Service desk | 24x7 Level 1 |
|---|
More from Wallem
Featured services
All services →
Rental / Leasing
Truckable Tug Chartering
Charter of 600 HP twin-screw truckable push boats with a hinged pilothouse for road transport to rivers, lakes and remote reservoirs.
Repair & Overhaul
Field Service, Spare Parts and Refurbishment
Worldwide repair, maintenance, inspection, certification, training, spare parts and complete refurbishment of Appleton Marine cranes and winches.
Rental / Leasing
Warehouses
Pre-built warehouses from 510 sq.m (5,490 sq.ft.) in four zones of the industrial district, for storing spare parts, materials and equipment used in ship repair and maintenance.